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SHIPPING & DELIVERY INFORMATION

We deliver to all states within the contiguous US, and to Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands with an additional charge. We process shipments Monday through Friday for delivery on Tuesday through Saturday.

Orders must be received by 7am PST/10am EST for same-day shipping for next day delivery.

All shipping costs are included, unless you live in Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands, or opt for Saturday delivery. These options add an additional $20 surcharge each.

REFUNDS, RETURNS AND EXCHANGES

We guarantee that your order will arrive in excellent condition. If you’re unhappy with your order or feel that it does not meet our guarantee, please contact us immediately.

Due to the nature of our products, we are unable to accept returns. We may, however, issue you a credit or resend your order if the original delivery does not arrive in excellent condition.

If you would like to request a credit or reshipment of your order, please:

1.) Contact us immediately at 866-588-6279 or send an email to hello@marxfoods.com

2.) Put the product in your refrigerator or freezer as you would normally. Our customer service team may request pictures of the packaging or product and will be able to provide you with proper disposal directions, if necessary.
To read more about our return policy and procedure, please check our FAQs page.
To start a return, refund or reshipment, please contact us.